For investors, FTX was a gateway to the crypto world, an exciting marketplace where celebrity ambassadors like quarterback Tom Brady invited them to open accounts and trade digital currencies such as bitcoin and ether. FTX in turn functioned in many ways like the banks and brokers of traditional finance, maintaining customer accounts, exchanging currencies and making loans and investments with customer assets.
But like other crypto exchanges, FTX operated outside the traditional banking system, and this created enormous risks. Though they act like banks and brokers, crypto exchanges typically are not subject to the same type of regulation, insurance and disclosure rules that protect customers of traditional banks.
“At some level, the fall of FTX is not a crypto story at all,” said Adam Levitin, a Georgetown University law professor and a principal at Gordian Crypto Advisors, a firm that provides advice regarding crypto bankruptcies. “People invested billions in an unregulated financial institution based in a Caribbean island. How could this end well?”
What the FTX case shows on a vast scale is that companies holding crypto for customers can make investment decisions that end in disaster, and when they do, there’s no clear guarantee that customers will get their assets back.
According to Reuters, at least $1 billion worth of customer funds have vanished from FTX, one of the industry’s largest exchanges, under circumstances that are under investigation by the Justice Department and Securities and Exchange Commission. In bankruptcy filings, FTX revealed that it could owe money to more than a million people and organizations.
The collapse has drawn attention because FTX is one of the largest crypto exchanges, and its founder, 30-year-old Sam Bankman-Fried, had been widely hailed as a crypto wunderkind and top Democratic donor. But over the past year, as the overall value of the crypto market has plummeted from a peak of more than $3 trillion, other crypto firms also have run into financial trouble.
Crypto lenders Celsius Network and Voyager Digital filed for bankruptcy earlier this year after they were unable to meet customer demands for withdrawals. Last week, another lender, BlockFi, announced that it was “not able to operate business as usual” and was “pausing client withdrawals” in the wake of the FTX collapse. This week, crypto exchange AAX announced that it had called a halt to withdrawals, citing technical problems with a third-party partner. And on Wednesday, cryptocurrency lender Genesis said it is temporarily suspending redemptions and new loan originations.
These troubles have spooked investors, prompting executives at other large crypto exchanges — including Coinbase, Crypto.com and Binance — to assure customers that their balance sheets are strong. Some have portrayed the FTX collapse as an anomaly in an otherwise safe industry.
“This is the direct result of a rogue actor breaking every single basic rule of fiscal responsibility,” Patrick Hillmann, chief strategy officer at Binance, the largest of the crypto exchanges, said in a statement to The Washington Post, referring to Bankman-Fried. “While the rest of the industry operates under an extreme measure of scrutiny, the cult of personality shrouding FTX allowed them a dangerous level of privilege that wasn’t earned.”
But the lack of regulation creates risks for crypto investors, experts said. In the United States, the financial condition of a traditional bank is subject to regulations and official examination. Had FTX been subject to the same scrutiny, the weaknesses in its financial condition might have been revealed earlier. In addition, customer deposits at traditional banks are insured up to $250,000 by the FDIC. No such protections will aid those who have lost money at FTX.
FTX is one of several large crypto exchanges that have played a critical role in popularizing cryptocurrencies, including by paying for Super Bowl ads to reach large audiences. According to a survey by Pew Research Center, 16 percent of U.S. adults say they have at some point invested or traded in cryptocurrency.
Some “companies have been allowed to become very large despite their obvious disregard for the rules imposed on traditional financial institutions,” said Tyler Gellasch, president of the Healthy Markets Association, a group focused on increasing transparency and reducing conflicts of interest in the capital markets.
“The banking and securities rules were set up to ensure that if the bank or broker fails, you can still get your assets back,” Gellasch said. “The crypto exchanges don’t appear to be complying with any of them.”
Since FTX filed for bankruptcy last week, several large exchanges have sought to become more transparent. Last week, Binance published a brief account of its cryptocurrency holdings, though not its liabilities.
Binance chief Changpeng Zhao said the company would publish a fuller account of its finances within weeks, once a third-party auditor can complete its work. Zhao did not identify the auditor but said the same firm had also worked for FTX.
“Nothing is risk free, right? Crypto exchanges are inherently quite risky businesses,” Zhao said Monday in a Twitter Spaces chat. “You have to run them well. You have to do security well. You have to do a number of things well.”
Unlike FTX, Zhao said Binance does not carry debt. “We’re a very clean, very simple business,” he said. “We’re not trying to be a pawnshop or hedge fund shop.”
At Crypto.com, CEO Kris Marszalek held a video live stream Monday amid online rumors that the company had stopped processing withdrawals. Marszalek acknowledged that the number of withdrawals had temporarily surged after the company mishandled a transaction worth approximately $400 million that he says was inadvertently sent to the company’s account on a competitors’s exchange.
But he called rumors of a pause “absolutely not true,” adding: “We are operating as usual again.”
In what Marszalek touted as an effort to restore the trust of depositors, Crypto.com published a partial breakdown of its cryptocurrency holdings, revealing that as of Nov. 14, the company held at least $2.3 billion in cryptocurrency reserves. But the company’s outstanding liabilities are not publicly known and were not included in the initial report the company released after the collapse of FTX.
Marszalek downplayed Crypto.com’s exposure to FTX on Monday and assured investors that the company’s balance sheet is “tremendously robust.” He said a “third-party audit” of the exchange’s customer reserves would be released in the coming weeks.
Based in Singapore, Crypto.com has plowed a fortune into flashy marketing campaigns, hiring actor Matt Damon as a brand ambassador and acquiring the naming rights for the Los Angeles Staples Center in a deal valued at an estimated $700 million. This year, however, the price of its native token, cronos, has plunged. In the past week, cronos lost more than 50 percent of its value, fueling questions about the exchange’s solvency.
Marszalek said the forthcoming audit will prove that his position remains strong.
“We do not run a hedge fund. We do not trade customers’ assets,” he said during the live stream. “In a couple of months, all these guys are going to look really, really bad for throwing allegations that have absolutely no substance.”
Coinbase, the largest of the publicly traded crypto exchanges, is based in the United States and subject to more disclosure rules than most other large exchanges, a point its executives are emphasizing. The company said it has sought and obtained licenses in every jurisdiction in which the company needs them to operate in the United States.
“We follow the laws and regulations in these jurisdictions, which include a variety of obligations like capital requirements,” the company said in a statement.
Alesia Haas, the company’s chief financial officer, wrote in a blog post last week that the company’s “public, audited financials confirm that we do not have a liquidity problem.”
Still, regulators urge caution. In a speech last month, Michael J. Hsu, acting head of the Office of the Comptroller of the Currency, warned crypto exchanges about what he sees as their dangerous attempts to “disguise” themselves as banks.
“The crypto industry arose out of a desire to disrupt … the traditional financial system,” Hsu said. “Yet, crypto has mimicked [traditional finance] concepts to market itself and grow … Using the familiar to introduce something novel can downplay or mask the risks involved and establish false expectations. In time, people get hurt.”
The visionaries who laid the groundwork for bitcoin and other digital currencies also have raised questions about exchanges. Crypto was supposed to eliminate the need for banks, brokers and other so-called “financial intermediaries,” and many early advocates were critics of a financial system they considered predatory and opaque. The seminal white paper that launched bitcoin envisioned cutting out the banks because it “would allow online payments to be sent directly from one party to another without going through a financial institution.”
When centralized crypto exchanges arose to take on the role of banks and brokers, critics say, they twisted the original ideals of crypto.
“It’s really hard to square centralized crypto exchanges with the core premises of crypto currencies,” said Finn Brunton, a professor of science and technology studies at University of California at Davis and the author of “Digital Cash: The Unknown History of the Anarchists, Technologists, and Utopians Who Created Cryptocurrency.” Centralized crypto exchanges “essentially recreate the same risks and lack of transparency that have existed in other financial institutions, but with even less regulation and oversight.”
In their bankruptcy filings, Celsius and Voyager described their failures in a way that makes clear their similarity to traditional banks. Both explained how a surge of customers had demanded to withdraw their assets. Neither firm had the resources to return their customers’ money, forcing them to file for bankruptcy protection.
In court documents, both firms used the same phrase to describe their troubles. They had been hit, the filings say, by “a run on the bank.”